My main work machine — an Apple G4 Titanium Powerbook — went crashing to the floor this week propelling the LCD lid backwards and wrentching the hinges off of the LCD’s bezel. My heart dropped. While I have a backup desktop computer I could use, it’s not my normal work environment and would take a long time to synchronize with the laptop and get configured for work. I called the Powerbook Rescue divison of MacResQ and spoke to a technician there about it. They offer a variety of pre-set repair packages, one being the screen hinge replacement for $299, another a complete LCD replacement for $599. All their services come with overnight, three-way shipping (they send you a box overnight, you return your laptop via overnight delivery, then when the repairs are finished it’s shipped back via overnight delivery).

The technician was actually very helpful. We discussed in detail the damages and possible options. We agreed I’d definitely need the hinge replacement package, but it appears to me that the bezel around the LCD will also need replacement, which he said they could do. Since I ordered a new G4 Powerbook the same day this happened, he mentioned that they would also make me an offer for purchasing the machine from me at a price he thought I’d like. Depending on what their offer comes in at, I may just fix it and put it up on ebay.

I’ve been sending friends to the iPodResQ service they offer for over a year now and most have been happy with the battery replacements and sundry repairs they’ve received.

This entry was posted on Thursday, December 8th, 2005 at 9:46 am and is filed under Apple Computer, Macintosh, Acme Technologies. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site. | Permalink