PowerBook G4 apple computer clamshell ibook ibook
Important Apple Computer Recalls for iBooks/PowerBooks


Other Repair programs: iBook Logic Board Repairs / Rechargeable Battery for 15-inch PowerBook G4


15-inch PowerBook G4 Display Repair Extension

A limited number of 15-inch PowerBook G4 computers exhibit a display issue which may cause faint white spots to appear on the screen over time. The 15-inch PowerBook G4 Repair Extension Program is a worldwide program covering replacement of LCDs that exhibit these white spots. Your PowerBook G4 serial number must fall between one of two serial number ranges:

  • V7334xxxxxx to V7345xxxxxx
  • QT331xxxxxx to QT339xxxxxx

The affected batteries could overheat, posing a fire hazard. Apple received four reports of these batteries overheating. No injuries have been reported. Apple urges you to stop using your battery and to order a replacement battery immediately. If you continue to use your battery, do not leave it unattended and check for signs of overheating.

The recall affects computers manufactured from July 2003 through November 2003. PowerBooks with the serial numbers listed above may be referred to as:

  • (1GHz G4 or 1.25GHz G4) PowerBook G4 15-inch Aluminum
  • (867MHz G4 or 1GHz G4) PowerBook G4 Titanium

powerbook g4 display white spots
If you've already paid to have this problem repaired, you're eligible for reimbursement from Apple Computer, otherwise the repairs outlined in this program, including shipping charges, will be covered by Apple. You can call Apple toll-free from the U.S. @ 1-800-275-2273. If you do not live in the U.S., please see Apple's web site for international contact numbers.

Read the full 15-inch PowerBook G4 Display Recall at Apple's Web site.